Is set up, breakdown, and delivery included ?
Yes! There are no additional fees for set up, breakdown, and delivery. We arrive an hour before the event to set up.

Is the on-site attendant included?
Yes! There are no additional fees for the on-site attendant. The onsite attendant will be dressed in all black attire.

What areas do you cover?
We service all of Los Angeles County, Orange County, and San Diego. We are also available for events in San Francisco and surrounding cities.

Is there a minimum number of hours required?
Yes, each booth has a minimum number of hours. Click here to see where our packages start.

Is there a deposit?
Yes, a 25% deposit is required to hold your date and time. The remaining balance is due one week before your event date. Once we receive the deposit, that date and time are reserved exclusively for you.

Can the deposit be used for another date or time?
Once you make the deposit, that date is reserved exclusively for you. We make sure our booth and staff are ready for your event, and unfortunately, this cannot be changed. If you need to switch dates and our staff happens to be available, we will try our best to accommodate you, but we cannot guarantee this.

Is there a contract?
Yes, there is a standard, simple agreement form that you will sign when placing a deposit.

Is the deposit refundable?
The deposit is non-refundable.

What is needed for the photo booth setup?
We require a 10x10 space for the Photo Booth and backdrop, as well as access to a 3-prong outlet within 10 feet of the booth location. A secure internet connection is necessary to instantly share images. If internet is unavailable, we can provide the gallery the following day.

Can I downgrade my package after booking?
Unfortunately, we cannot downgrade your package after booking. This is because we reserve our booth and staff specifically for your original booking.

Don't see your question here?
Please feel free to contact us via the contact form, and we’ll be happy to assist you!